Customer Service Dutch Speaking

Customer Service Representative – Dutch Market (Sofia)

📍 Location: Sofia, Bulgaria
🕘 Monday - Friday | 9:00 AM - 6:00 PM

Are you a Dutch speaker looking for a new opportunity in customer service? Join our multinational team in Sofia and provide top-notch support to Dutch-speaking customers while enjoying a on-site work model.

This is your chance to develop your career in a fast-paced, international environment while maintaining a healthy work-life balance!

🌟 Your Responsibilities:

✔️ Provide customer support via phone, email, and chat in Dutch
✔️ Assist customers with inquiries regarding products, services, and troubleshooting
✔️ Deliver exceptional customer experience while ensuring quick and efficient resolutions
✔️ Accurately update and maintain customer records in the internal system
✔️ Collaborate with internal teams to improve service quality

💰 Compensation & Benefits:

💵 Competitive salary based on experience
🎯 Performance-based bonuses
🍽️ Meal allowance
🚑 Private health insurance

👀 What We’re Looking For:

🔹 Fluent Dutch speaker (C1 or above) – written and spoken
🔹 Basic English skills (B1 or above) – for internal communication
🔹 Customer-oriented with strong problem-solving skills
🔹 Ability to work independently in a hybrid environment
🔹 No prior experience required! A positive attitude and willingness to learn are key!