Slovenian-Speaking Customer Support Representative

Key Responsibilities:

• Provide customer support via phone, email, and chat in Slovenian.
• Assist customers with inquiries regarding products, services, and account-related questions.
• Troubleshoot and resolve issues efficiently while ensuring customer satisfaction.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with internal teams to escalate and resolve complex cases.
• Adhere to company policies and guidelines while delivering excellent service.

Requirements:

✅ Native or fluent Slovenian speaker (written and spoken).
✅ Good English proficiency for internal communication.
✅ Previous experience in customer service is a plus but not required.
✅ Strong problem-solving skills and ability to handle customer concerns professionally.
✅ Comfortable working rotational shifts, including weekends.
✅ EU citizenship or valid work permit for Bulgaria.

What We Offer:

💰 Competitive salary with performance-based bonuses.
📈 Career growth opportunities within an international company.
🏢 On-site work environment in a dynamic and supportive team.
🎓 Paid training to set you up for success.
🌍 Relocation support (if applicable).