Job Openings Remote Customer Support Representative (French-Speaking)

About the job Remote Customer Support Representative (French-Speaking)

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about products and services while ensuring high levels of customer satisfaction.
  • Assist customers with troubleshooting, issue resolution, and technical support.
  • Escalate complex cases to relevant departments as needed.
  • Maintain accurate records of customer interactions in the CRM system.
  • Strive to exceed customer expectations and meet performance metrics.

Qualifications & Skills

  • Language Skills: Native or fluent in French; proficient in English (B2 or higher).
  • Strong communication and problem-solving skills.
  • A positive and empathetic attitude with a customer-first mindset.
  • Ability to work well under pressure and handle challenging situations calmly.
  • Basic computer skills and familiarity with customer service tools is a plus.
  • No prior experience required – full training will be provided.

Why Join Us?

  • Kickstart your career in a vibrant, multicultural city like Athens.
  • Gain valuable experience in customer support with opportunities for professional growth.
  • Competitive salary and benefits package.
  • On-the-job training and continuous development opportunities.
  • Work in a supportive and collaborative team environment.