Hybrid Junior Dutch Customer Care

Why Join Us?

• Competitive Salary: Receive a package that reflects your skills and experience.
• Work-from-Home/Work-from-Office Allowance: 900 RON per month.
• Meal Vouchers: 25 RON per day to support your daily needs.
• Private Medical Insurance: Comprehensive health coverage for you.

Your Responsibilities:

• Handle customer inquiries through email, phone, or chat with professionalism.
• Provide accurate and detailed information about our products and services.
• Resolve customer issues efficiently or escalate complex cases when necessary.
• Maintain up-to-date records of customer interactions.
• Work closely with your team to ensure an excellent customer experience.

What You Bring:

• Fluency in Dutch (written and spoken) is mandatory.
• Good command of English for internal communications.
• Strong communication and interpersonal skills.
• A problem-solving attitude and ability to perform well in a dynamic environment.
• Previous experience in customer service is advantageous but not required.

Work Setup:

• Hybrid: Enjoy flexibility with remote work and occasional on-site days.
• A work schedule designed to support your professional and personal life.