Spanish Speaking Junior Customer and Sales Support Representative

Key Responsibilities

• Handle inbound customer inquiries in Spanish via phone, email, or chat.

• Provide support and guidance regarding products, services, and account-related questions.

• Identify sales opportunities during inbound interactions and promote suitable solutions.

• Manage and maintain relationships with existing client accounts.

• Understand customer needs and recommend appropriate products or services.

• Maintain accurate records of customer interactions and sales activities in internal systems.

• Work closely with internal teams to ensure customer satisfaction and successful service delivery.

• Achieve individual and team sales and performance targets.

Requirements

• Fluent Spanish (C1/C2 level).

• Good level of English (B2 or higher).

• Strong communication, negotiation, and relationship-building skills.

• Experience in customer service, account management, or sales is a plus.

• Ability to identify business opportunities and convert them into sales.

• Customer-oriented mindset with strong problem-solving skills.

• Comfortable working with multiple systems and tools.

Working Schedule

• Monday – Friday

• No weekend shifts

• Full-time position (standard daily working hours).

What We Offer

• Competitive salary package.

• Opportunity to work in a dynamic international environment in Athens.

• Career growth opportunities within customer support and sales roles.

• Continuous training and development.

• Supportive and multicultural team environment.