Icelandic Speaking Junior Customer Support Representative

Job Description: Junior Customer Support Representative (Icelandic Market) – Barcelona

Key Responsibilities:

• Deliver outstanding customer support via phone, email, and chat in Icelandic
• Address customer inquiries, provide product information, and resolve issues effectively
• Ensure professionalism and empathy in all customer interactions
• Collaborate with team members to tackle complex cases and share best practices
• Adapt quickly to new tools and processes in a fast-paced environment

What You Bring:

• Native or fluent proficiency in Icelandic (spoken and written)
• Strong communication and interpersonal skills
• A passion for helping others and a customer-centric mindset
• Willingness to learn and develop your skills—no experience necessary!
• Ability to excel in a collaborative and dynamic team setting

What We Offer:

• Competitive salary with opportunities for career advancement
• Comprehensive benefits package including health insurance, meal allowances, and more
• A vibrant, modern office located in the heart of Barcelona
• Professional development opportunities to help you grow and succeed
• Paid vacation and additional perks to enjoy all that Barcelona has to offer