Danish Speaking Junior Customer Support

About the Role

We are looking for a Danish-speaking Junior Customer Support Specialist to join a fast-growing international team based onsite in Barcelona. This is an exciting opportunity for someone who is passionate about helping people, eager to start or grow a career in customer service, and motivated to work in a vibrant, multicultural environment.

Key Responsibilities

• Handle incoming customer inquiries via phone, email, and chat in Danish.

• Provide accurate information about products, services, orders, and procedures.

• Resolve customer issues efficiently while ensuring a high level of satisfaction.

• Maintain detailed and clear records of customer interactions in the internal system.

• Collaborate with team leaders and other departments when needed.

• Follow company guidelines, quality standards, and KPIs.

Requirements

• Native or fluent Danish (C1+ level).

• Good level of English for internal communication.

• Strong communication and problem-solving skills.

• Customer-oriented mindset with empathy and professionalism.

• Ability to work onsite in Barcelona.

• Previous customer support experience is a plus but not mandatory (entry-level friendly).

What the Company Offers

• Competitive salary package.

• Full training provided at the beginning of the role.

• International work environment with colleagues from all over Europe.

• Opportunities for career growth within the company.

• Modern office located in Barcelona.