Hebrew-Speaking Customer Service Representative

Job Title: Customer Service Representative (Hebrew-Speaking)
Location: Estonia (Remote)
Starting Date: 15 December 2025

Schedule:

• Monday to Sunday: 09:00 – 22:00
• Including bank holidays

About the Role

We are looking for a Hebrew-speaking Customer Service Representative to join our international team in Tallinn. You will support customers by handling inquiries, resolving issues, and ensuring a seamless service experience.

Key Responsibilities

• Respond to customer inquiries in Hebrew via phone, email, and chat.
• Provide accurate, efficient, and empathetic support.
• Troubleshoot and resolve customer issues promptly.
• Escalate complex cases to internal teams when necessary.
• Maintain high standards of customer service in line with company procedures.

Requirements

• Language skills:
  • Native or C1/C2 level in Hebrew.
  • Minimum B2 level in English (written and verbal).
• Full-time availability.
• Excellent communication and problem-solving skills.
• Strong customer service orientation with attention to detail.
• Must already be based in Tallinn

Important:
If you are moving from abroad, you must confirm “Yes, I will be moving on my own” or “I don’t need relocation support.”

What We Offer

• Full-time contract.
• Competitive salary package.
• Bonus of €100 gross per month (based on KPI fulfillment).
• Paid work on bank holidays.
• Training and ongoing support for professional growth.