Remote Dutch-Speaking Junior Customer Support

Key Responsibilities

• Provide support and guidance to customers in Dutch and English

• Handle inquiries through email, chat, and phone

• Identify and resolve customer issues effectively

• Maintain accurate customer records and documentation

• Deliver a professional and friendly service experience

• Collaborate with internal departments when needed

Requirements

✅ Native or fluent Dutch
✅ Good command of English
✅ Excellent communication and problem-solving skills
✅ Customer-oriented mindset
✅ Ability to work rotational schedules including weekends
✅ Eligible to relocate or already based in Greece (Remote possible if applied before 12/10)

Benefits

• 14 salaries per year
  (12 monthly + Easter bonus + Summer/Christmas split bonus)

• Private Health & Life Insurance

• Performance bonus (according to project policy)

• Full, paid training provided

• Opportunities for internal growth and career development

• Supportive multicultural working environment

Contract & Work Model

• Permanent contract

• 40h per week (8h/day, 5 days/week)