Junior Spanish Speaking Customer and Sales Support Representative

Job Title: Spanish-Speaking Customer Support & Account Manager (Inbound Sales)
Location: Athens, Greece (On-Site)

Job Overview

We are looking for a Spanish-speaking Customer Support & Account Manager to join our team in Athens, Greece. In this role, you will handle inbound customer inquiries while also identifying sales opportunities, supporting existing clients and building long-term relationships with them.

This position combines customer support, account management, and inbound sales, making it ideal for candidates who enjoy both helping customers and contributing to business growth.

Key Responsibilities

• Handle inbound customer inquiries in Spanish via phone, email, or chat.

• Provide support and guidance regarding products, services, and account-related questions.

• Identify sales opportunities during inbound interactions and promote suitable solutions.

• Manage and maintain relationships with existing client accounts.

• Understand customer needs and recommend appropriate products or services.

• Maintain accurate records of customer interactions and sales activities in internal systems.

• Work closely with internal teams to ensure customer satisfaction and successful service delivery.

• Achieve individual and team sales and performance targets.

Requirements

• Fluent Spanish (C1/C2 level).

• Good level of English (B2 or higher).

• Strong communication, negotiation, and relationship-building skills.

• Experience in customer service, account management, or sales is a plus.

• Ability to identify business opportunities and convert them into sales.

• Customer-oriented mindset with strong problem-solving skills.

• Comfortable working with multiple systems and tools.

Working Schedule

• Monday – Friday

• No weekend shifts

• Full-time position (standard daily working hours).

What We Offer

• Competitive salary package.

• Opportunity to work in a dynamic international environment in Athens.

• Career growth opportunities within customer support and sales roles.

• Continuous training and development.

• Supportive and multicultural team environment.