Taiwanese Speaking Junior Customer Support

Job Title: Customer Support Executive (Entry Level) – Taiwanese Speaker

We are currently looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. This is a great opportunity for fresh graduates and entry-level candidates who are eager to start their career in customer service.

Key Responsibilities:

• Provide professional customer support via phone, email, and chat
• Handle customer inquiries, complaints, and service requests efficiently
• Resolve customer issues in a timely and professional manner
• Maintain accurate and detailed records of customer interactions
• Ensure excellent customer satisfaction and service quality
• Work closely with internal teams when escalation is required

Requirements:

• Must be a native Taiwanese speaker
• Fresh graduates are welcome to apply
• Good communication and interpersonal skills
• Basic computer literacy
• Positive attitude and willingness to learn
• Able to work in a fast-paced environment
• Must be locally based (no relocation support provided)
• Must have a Bachelor’s Degree for Employment Pass (EP) process

Working Schedule:

• Monday to Friday: 9:00 AM – 10:00 PM
• Saturday to Sunday: 9:00 AM – 6:00 PM
• Divided into 2 rotational shifts
• 5 working days, 2 days off

Additional Information:

• Immediate availability / ASAP starters preferred
• Training will be provided
• Career growth opportunities available