Mandarin Speaking Junior Customer Support

Job Title: Customer Support Executive (Entry Level) – Mandarin Speaker

We are currently hiring enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. This is an excellent opportunity for fresh graduates and entry-level candidates who are looking to begin their career in customer service.

Key Responsibilities:

• Provide professional customer support via phone, email, and chat
• Handle customer inquiries, complaints, and requests promptly and efficiently
• Resolve customer issues while ensuring high customer satisfaction
• Maintain accurate records of customer interactions in the system
• Escalate complex cases to the relevant department when necessary
• Follow company policies, procedures, and service standards

Requirements:

• Candidate must have C1 Mandarin level
• Fresh graduates are welcomed to apply
• Good communication and interpersonal skills
• Basic computer literacy
• Positive attitude with willingness to learn
• Able to work in a fast-paced environment
• Must be locally based (no relocation support provided)

Working Schedule:

• Rotational Shift 24/7
• 5 working days, 2 days off

Additional Information:

• Immediate availability / ASAP starters preferred
• Training will be provided
• Excellent opportunity for career growth and development