Dutch-Speaking Technical Support Agent

Dutch-Speaking Technical Support Agent

Work Model: Hybrid
Location: Athens, Greece

We are looking for a Dutch-speaking Technical Support Agent to provide professional technical assistance and excellent customer service.

Key Responsibilities:

• Troubleshoot technical issues and guide customers through solutions.
• Assist customers with setup and installation.
• Provide pre-sales product advice.
• Manage repair requests and follow up on cases.
• Explain product features, settings, and configurations.
• Ensure a positive customer experience throughout the support process.

Requirements:

• C1 level proficiency in Dutch.
• B2 level proficiency in English for training, CRM, and knowledge base utilization.
• No prior experience required; previous customer support experience is a plus.
• Strong communication and problem-solving skills.

What We Offer:

• Comprehensive training provided.
• Hybrid work model.
• International and supportive work environment.
• Opportunities for professional growth.

Join our team and build your career in Athens!