Norwegian-Speaking Customer Expert – Chania, Crete (Greece)

Do you speak Norwegian and dream of living by the sea? Swap the dark winters for Mediterranean sunshine and build your career in Chania, on the island of Crete. Join an international team supporting Norwegian customers of leading brands in streaming, e-commerce, fintech and home appliances.

Already in Greece? You can start soon. Moving from Norway or abroad? Relocation support is included.

What we offer

• Life on Crete: beaches, mountains and sunshine all year round
• Monthly performance bonus of up to €200
• Transport bonus of up to €100 per month for on-site roles
• Extra one-time bonuses after training, at 6 months and at 12 months (selected teams)
• Monday to Friday schedule, with occasional weekends in some teams
• Relocation support for candidates moving from abroad
• Up to 4 weeks of paid training and support before you work on your own
• Ongoing training to learn new skills and grow
• 8-month contract with potential for extension, part-time options in some teams

What you'll do

• Help Norwegian-speaking customers by phone, chat and email
• Answer questions about accounts, subscriptions, orders, deliveries and payments
• Troubleshoot simple technical issues with products and online services
• Pass complex cases to specialist teams and follow up until they are solved

What we're looking for

• Native or C1 Norwegian
• English at B2 level
• Friendly, patient and good at solving problems
• Comfortable using a computer and several tools at once
• No customer service experience needed for most positions
• Based in Crete or ready to relocate

Interviews are happening now. Send your CV today, and we'll get back to you quickly.