French-speaking Customer Service – Energy sector – Porto – start 9 Nov 2026

Location: Porto, Portugal (on-site, remote possible after 3–4 months)
Language: French (C1–C2); German or English is a plus
Start date: 9 November 2026
Salary: attractive salary package with attendance bonus, meal allowance and company benefits

About the role
Join a leading European customer relationship company and support customers of a fast-growing project in the energy sector. You will work from a modern office in the heart of Porto, next to Trindade metro station.

Responsibilities

• Make and receive calls to answer customer enquiries
• Process customer requests through back-office activities
• Advise customers throughout the whole process and propose suitable solutions
• Handle objections and complaints
• Carry out sales and marketing activities as required by the project

Requirements

• French at C1 or C2 level (mandatory)
• Good IT knowledge
• Strong communication skills and a customer-oriented mindset
• Availability for a full-time position (40 hours per week)
• German (B2+) or customer service experience is a strong advantage

What we offer

• Employment contract from the first day of training
• Full paid training
• Remote work possible after 3–4 months, based on performance
• Monday to Friday schedule for most teams
• Attendance bonus, meal allowance and discounts with major brands
• Real career growth in a dynamic, welcoming team

How to apply
Interested? Apply here or send your CV in English to maryna.bozhagora@cbtalents.org with the subject French-speaking Customer Service – Porto.