German-Speaking Customer Support – Remote from Greece

German-Speaking Customer Support – Remote from Greece

Do you speak German and want to work from home in Greece? Join a customer experience team supporting German-speaking customers of leading international brands, fully remote in selected teams. Enjoy the flexibility of working from home, with a stable international career and a flight ticket home every 6 months in selected remote roles.

Moving to Greece? Relocation support is included for remote positions.

What we offer

• Work from home in selected teams
• Flight ticket home every 6 months in selected remote roles
• Relocation support for candidates moving to Greece
• Monthly productivity bonus of up to €250
• Quarterly sales bonus of up to €900 in sales-focused teams
• Monday to Friday schedule, with occasional weekend shifts in some teams
• Full paid training and a support period with experienced colleagues before you go live
• A supportive international team, even when working remotely
• 8-month contract with potential for extension

What you'll do

• Help German-speaking customers by phone, email and chat
• Solve technical issues with products, devices, apps and digital services
• Assist with account, billing, payment, order and delivery questions
• Handle refunds, cancellations and claims following clear procedures
• In sales teams: offer the right products, upgrades and renewals

What we're looking for

• Native or C1 German
• English at B2 level or higher
• Good computer skills and typing speed of at least 25 words per minute
• A quiet workspace and a stable internet connection
• Friendly, patient and solution-oriented
• Customer service, tech support or sales experience is a plus, not a must
• Based in Greece or ready to move there

Interviews are happening now. Send your CV today, and we'll get back to you quickly.