Dutch, English-speaking Customer Care & Recall Agent

About the location

Lisbon, Portugal is a vibrant capital city known for its rich history, culture, and pleasant climate, offering a high quality of life.

About the position

Join our client as a Customer Care & Recall Agent in Lisbon. This on-site role involves providing essential support to customers, utilizing your Dutch and English language skills.

Additional information

• A performance bonus of 100.00€ is available.
• A language bonus of 150.00€ is offered.
• The role operates with fixed shifts.
• Working Hours & Schedule: Hours: 08:00 to 17:00 (Lisbon time)

Requirements

• Fluent/native-level Dutch and English proficiency.
• Must be a local candidate in Lisbon, Portugal.

Responsibilities

• Provide comprehensive customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.