Dutch-speaking Customer Support – Athens / Thessaloniki – start Nov–Dec 2026

Location: Athens or Thessaloniki, Greece (on-site, remote options in selected teams)
Language: Dutch or Flemish (native/C1), English (B2+)
Start dates: several start dates in November and December 2026
Salary: very attractive salary package with monthly performance bonuses

About the role
Join a customer experience team supporting well-known international brands in e-commerce, consumer electronics, home appliances, mobility and digital services. As the first point of contact for Dutch-speaking customers, you will help them by phone, chat and email and make sure every case is resolved from start to finish.

Responsibilities

• Support Dutch-speaking customers via phone, chat and email
• Handle questions about orders, deliveries, returns and invoices
• Troubleshoot products, devices and digital services
• Process refunds, claims and complaints
• Document all interactions accurately in CRM systems

Requirements

• Dutch or Flemish at native or C1 level
• English at B2 level (C1 for some teams)
• Good PC skills and a typing speed of 25+ words per minute
• A calm, solution-oriented approach
• The right to work in the EU
• Previous customer service experience is a plus, but not required for most teams

What we offer

• A highly competitive salary for customer support in Greece, plus monthly performance bonuses
• Training and loyalty bonuses in selected teams
• Relocation support if you're moving from abroad
• Full paid training and a nesting period
• Career growth to mentor, trainer, quality or Tier 2 roles
• Life in sunny Greece with an international team

How to apply
Interested? Apply here or send your CV in English to maryna.bozhagora@cbtalents.org with the subject Dutch-speaking Customer Support – Greece.