Greek & English Content Moderation

Location: Lisbon, Portugal
Work Model: On-site
Languages: Greek & English

About the Position

Join a dynamic international team in Lisbon as a Content Moderation Specialist, helping maintain high standards of quality, safety, and compliance on a leading e-commerce platform.

Your expertise in Greek and English, combined with strong analytical skills and sound decision-making, will help ensure that online content meets established platform policies and standards.

Key Responsibilities

• Review online content according to established policies and quality standards.
• Make objective, accurate, and consistent moderation decisions.
• Ensure the quality, safety, and compliance of content uploaded to the platform.
• Apply local market, language, and cultural knowledge when making moderation decisions.
• Review content within agreed service levels and quality requirements.
• Escalate issues in accordance with established procedures.
• Remain knowledgeable about product and service standards.
• Adapt to policy updates and changing operational requirements.
• Handle sensitive content professionally and objectively.

Working Schedule

• Rotational shifts from Monday to Sunday.
• 24/7 operation.
• Two rotational days off.

Requirements

• Fluency in Greek and English.
• Strong moderation skills and the ability to make objective decisions based on policy guidelines.
• Excellent verbal and written communication skills.
• Strong analytical thinking and rational decision-making abilities.
• Good understanding of Greek language, culture, and local market nuances.
• Strong attention to detail and accuracy.
• Sound judgement, integrity, and professionalism when handling sensitive content.
• Strong organisational and time-management skills.
• Resilience and ability to work efficiently in a fast-paced environment.
• Flexibility to adapt to policy changes and shifting schedules.
• Ability to ensure policy and legal compliance.
• Customer-focused mindset and empathy while maintaining objectivity.

Additional Information

• Meal allowance provided per working day.
• Attendance bonus available.
• No relocation support provided.

About Lisbon

Lisbon is the vibrant capital of Portugal, known for its rich history, stunning architecture, lively cultural scene, and welcoming international atmosphere. The city offers a high quality of life, beautiful coastal landscapes, and a dynamic environment for international professionals.

If you are fluent in Greek and English and are looking for an international opportunity in Portugal, this could be a great next step for your career.