Flemish, English-speaking Customer Care & Recall Agent

About the location

Lisbon, the capital city of Portugal, is a vibrant cultural and economic hub in Western Europe, known for its historic charm and modern amenities.

About the position

Join our client as a Customer Care & Recall Agent in Lisbon. This on-site role involves providing essential customer and recall support, managing cases, and ensuring customer satisfaction, utilizing your Flemish and English language skills.

Additional information

• Opportunity to earn a performance bonus of 100.00€.
• Receive a language bonus of 150.00€.
• Enjoy the stability of fixed shifts.
• Working Hours & Schedule: Hours: 08:00 to 17:00 (Lisbon time)

Requirements

• Fluent/native-level proficiency in Flemish.
• Fluent/native-level proficiency in English.
• Must be based in Lisbon, Portugal, or able to relocate independently without company support.

Responsibilities

• Provide comprehensive customer support.
• Handle recall support inquiries.
• Manage customer cases effectively.