CS Representative - French Market

We are looking for a French-speaking Customer Service Representative to support users of a global digital platform.

This is a fully remote opportunity within Greece, offering the chance to work in an international environment while supporting customers across multiple channels.

Main Responsibilities

• Provide professional and empathetic customer support
• Investigate account-related issues and reported content
• Support users with platform-related questions and concerns
• Promote community safety and help users understand platform policies
• Use available data and insights to improve the customer experience
• Provide accurate and solution-focused responses to users

Requirements

• Fluent French
• Good command of English
• Strong communication and interpersonal skills
• Analytical and problem-solving mindset
• Customer-focused and solution-oriented approach
• Comfortable using digital platforms and online tools
• Previous experience in customer service is an advantage, but training is provided

Work Model

• 100% remote within Greece
• Candidates already living in Greece can work from anywhere in the country
• Candidates relocating to Greece will have their initial work-from-home setup based in Athens

Compensation

• €1,050 gross/month × 14 salaries
• Performance bonus of up to 10%

Relocation Support

For eligible candidates relocating from another EU country:

• Flight ticket within the EU
• 2 weeks of hotel accommodation
• Airport pickup
• Real estate agency fee covered

A great opportunity for candidates looking to gain international customer service experience while working remotely from Greece.

Final salary, schedule, training, and contractual conditions will be
confirmed during the official offer process.

Apply or send your Resume directly to aylin.cevik@cbtalents.org