Portuguese-Speaking Customer & Technical Support Specialist – Athens, Greece

Do you speak Portuguese and enjoy technology? Join an international team in Athens and support Portuguese-speaking users of leading brands in cloud services, messaging, fintech, wearables and online advertising. On-site and remote options are available, depending on the team.

Already in Greece? You can start soon. Moving from abroad? Relocation support is included.

What we offer

• Monthly productivity bonus of up to €300
• One-time bonuses of €300 after 3 months and €500 after 9 months (selected teams)
• Guaranteed salary increases after 12 months and after 3 years
• Monday to Friday schedule, with occasional weekend shifts in some teams
• Transport bonus of up to €100 and food allowance of up to €80 per month for on-site roles (selected teams)
• Relocation support for candidates moving from abroad
• Full paid training, a support period before you work on your own, and team well-being activities
• 8-month contract with potential for extension

What you'll do

• Help Portuguese-speaking users by phone, chat, email and social media
• Solve technical issues with apps, devices, accounts and online services
• Assist with account access, payments, refunds and subscriptions
• Pass complex cases to specialist teams and follow up until they are solved

What we're looking for

• Native or C1 Portuguese
• English at B2 level (C1 for some teams)
• Strong written communication and typing speed of at least 25 words per minute
• Comfortable with computers and several tools at once
• Customer support experience is a plus (some teams require 1 year)
• Based in Greece or open to relocating

Interviews are happening now. Send your CV today, and we'll get back to you quickly.