Brazilian Portuguese-Speaking Customer Support Agent

Brazilian Portuguese-Speaking Customer Support Agent

Work Model: On-site
Location: Athens, Greece

We are looking for a Brazilian Portuguese-speaking Agent to join our team and provide professional customer support in a dynamic, international environment.

Key Responsibilities:

• Provide high-quality customer support and resolve inquiries efficiently.
• Assist customers with B2C/B2B requests and technical issues.
• Apply strong critical thinking and problem-solving skills.
• Make accurate decisions while ensuring customer satisfaction.
• Follow company policies and procedures.

Requirements:

• Native-level or C1 fluency in Brazilian Portuguese.
• Strong English proficiency (B2/C1) for internal communication, training, and policy comprehension.
• 1–3 years of experience in BPO, customer support (B2C/B2B), or technical support.
• Experience in the gaming industry is a plus.
• Strong critical-thinking, decision-making, and problem-solving skills.

Join our team and take the next step in your career in Athens!