Technical Support Specialist (Dutch language, Greece)

Do you have a passion for technology and enjoy helping others?

We're looking for a talented Technical Support Specialist to join our growing team in Athens! In this role, you'll be the first line of defense for our users, providing exceptional technical support and troubleshooting a wide range of IT issues.

What you'll do:

• Provide prompt and effective technical support to users via various channels (phone, email, chat)
• Troubleshoot and resolve a variety of technical problems related to [mention specific software/hardware if applicable]
• Document technical issues and solutions to ensure knowledge transfer
• Collaborate with internal teams (development, product) to ensure seamless resolution for complex issues
• Stay up-to-date on the latest technologies and product updates

Why you'll love working here:

• Competitive Salary & Benefits: We offer a base monthly gross salary of 1,250 EUR and a 5 EUR monthly meal Card. Additionally, EU and some non-EU citizens relocating for the role can benefit from our relocation package, which includes:
  • Flight to Athens
  • Airport pickup
  • 4-week Airbnb accommodation
  • Assistance with hiring documents
• Flexible Work Schedule: Work remotely within Greece, and get working equipment from us.
• Growth Opportunities: This is your chance to launch your IT career in a dynamic and supportive environment. Learn new skills, gain valuable experience, and contribute to the success of a growing team.

You're a great fit if you have:

• C2 level Dutch language proficiency and B1 level English language proficiency (mandatory)
• A strong technical background and a passion for problem-solving
• Excellent communication and interpersonal skills
• The ability to work independently and as part of a team
• A customer-centric approach and a commitment to providing exceptional service

Bonus points for:

• Experience in a technical support role
• Knowledge of [mention specific software/hardware if applicable]

Ready to take the next step?

If you're a highly motivated individual with a passion for technology and a desire to help others, we encourage you to apply!

Please note:

• EU residence permit, EU citizenship, or Greek citizenship is required (Greek family members require additional legal review).
• Relocation package is primarily for candidates within the EU or outside of Athens, and is only available for onsite work.
• Minimum 3 weeks' notice is required for relocation.
• Candidates relocating from abroad must arrive in Athens 7-10 days before start date and bring their birth certificate.

Applications close on 9/Dec/24, Don't miss your chance to join our team!