Multilingual Customer Support Specialist (Dutch & English)

Location: Athens, Greece

Start Dates: 7th January 2025, 3rd February 2025, 24th February 2025

Schedule: Monday to Sunday, 10:00 - 20:00 (on-site)

Are you passionate about customer support and looking for an exciting opportunity to join a top-tier kitchen appliance manufacturer? We are looking for a dynamic and customer-focused individual who is fluent in Dutch and English to join our growing team in Athens, Greece.

Why Join Us?

Salary package:

• Base Salary: 1300 EUR gross per month, including a 250 EUR language allowance.
• Performance Bonus: Unlock potential rewards based on your performance after 3 months.
• Daily Benefits: 5EUR /day in TP Hellas Card for your daily needs.
• Exciting Career Path: Gain valuable experience with a renowned global brand in the kitchen appliance sector.
• International Team Environment: Work with colleagues from all over the world in a diverse and inclusive setting.

What You Will Be Doing:

• Customer Support: Provide top-notch support to customers, ensuring a positive experience with our products and services.
• Problem Resolution: Assist customers in troubleshooting and resolving product inquiries and issues.
• Product Knowledge: Develop a deep understanding of our kitchen appliances and services to provide accurate information.
• Multilingual Support: Assist Dutch-speaking customers while communicating in English for internal operations.

What We're Looking For:

• Languages: Fluency in Dutch and English (both spoken and written) is a must.
• Experience: Prior customer support or call center experience is a plus, but not essential.
• Customer Focus: A passion for helping people and delivering high-quality customer service.
• Tech-Savvy: Comfort with using technology to assist customers and resolve their concerns efficiently.
• Positive Attitude: Strong communication skills, an eagerness to learn, and a solutions-oriented approach.

Relocation Package (For Candidates Relocating to Athens):

• Flight: A flight to Athens will be provided.
• Airport Pickup: A taxi will be arranged to pick you up from the airport.
• Accommodation: Airbnb for 4 weeks to help you settle in.
• Hiring Assistance: Support to complete any required paperwork and documentation for your employment.

Eligibility Criteria:

• Eligible Candidates:
• EU Citizens or EU Residence Card Holders.
• Greek Citizens or Greek Family Members (subject to legal verification by the client).
• Non-Eligible Candidates:
• Non-European citizens with specific purposes visas (unless provided by the company).

Application Process:

• Submission of Application
• Validation of Documents
• First Call
• Online Tests
• Initial Interview
• Client Interview (Situation-based)
• Job Offer

• Onboarding and Hiring

Why Athens?

Vibrant City Life: Athens offers a blend of rich history, stunning landscapes, and a thriving cultural scene.

Ideal Location: A central hub for work, leisure, and community, Athens provides the perfect balance between career and lifestyle.

If you're eager to start your career in customer support with a leading kitchen appliance manufacturer, apply now and secure your place with a company that values its people.

Apply Today Positions are Limited!