Italian-speaking Brand Advisor

Location: Athens, Greece
Joining deadline: 10/01/25

Language Requirements: Italian (Native) + English (B2)

Are you ready to combine your passion for helping others with a unique career opportunity in a vibrant international setting? Join our team as a Brand Advisor and make a real impact while enjoying life in the heart of Greece!

Why Join Us?

• Salary: 1,000 EUR/month (paid 14 times annually)

• Performance Bonus: Up to 10% monthly based on your achievements

• Project bonus: up to 6% of total revenue generated by the agent

• Meal Allowance:

  • First year: 3 per working day

  • After 12 months: 6 per working day

• Fully paid training: Schedule Monday to Friday (12 days in English) + Academy (Nesting) is 3 weeks

• Training hours 9.00 to 17.00

• Comprehensive Health Insurance: Private coverage for your peace of mind

• Lifestyle Perks:

  • Free access to our gym

  • Well-being activities

  • Enjoy rooftop cinema evenings with stunning Acropolis views!

Your Role:

As a Customer Service Advisor, youll play a pivotal role in delivering outstanding support and building trust with our customers. Your responsibilities will include:

• Handling Customer Interactions:

  • Manage incoming calls, emails, and chats with professionalism and efficiency.

  • Actively listen to understand and address customer needs.

• Problem Solving:

  • Provide accurate, valid, and complete information using the right tools and methods.

  • Adapt to different customer personalities and scenarios with ease.

• Maintaining Records:

  • Keep detailed records of customer interactions and account updates.

  • Follow communication procedures and company guidelines.

• Team Goals:

  • Strive to meet personal and team targets in a fast-paced environment.

Your Profile:

Were looking for proactive and empathetic individuals who excel at communication and multitasking.

• Strong phone contact handling skills and active listening abilities.

• Customer-focused with an adaptable approach to diverse personalities.

• Effective time management and prioritization skills.

• A team player with a positive attitude and a passion for delivering top-tier service.

What We Offer:

• A dynamic work environment in a multicultural office in Athens.

• Professional development opportunities to help you grow in your career.

• A supportive and inclusive company culture that values your well-being.

Contract Details:

• Type: Fixed-term employment contract

• Schedule: Monday-Friday 10h-22h, Saturday 10h-18h

Ready to take the next step? Apply now to become a part of our team and start a fulfilling career in customer service, all while enjoying life in one of the most historic and exciting cities in the world!

Join us and let's create amazing experiences together.