Digital Trust and Safety Analyst (Hebrew Speaker)

Are you ready to grow your career in a fast-paced, international environment? Join our team as a Digital Trust and Safety Analyst and become part of a global effort to make online spaces safer and more trustworthy. This is a back-office support role focused on ensuring high standards of digital safety and user satisfaction.

Key Responsibilities

• Client Understanding:
  Perform general administrative tasks, ensuring all processes align with service excellence goals. This role is back-office only, with no direct client contact.

• Expert Support:
  Deliver online support for specific cases, demonstrating sound judgment and attention to detail.

• Business Impact:
  Contribute to achieving the companys business targets by providing consistent, high-quality support.

• Quality Assurance:
  Maintain and exceed performance standards for accuracy, compliance, and response time.

Requirements

• Language Skills:
  Fluent in Hebrew (written and spoken) and at least B2 level English.

• Experience:
  Previous experience or strong interest in back-office services or administrative tasks.

• Problem-Solving:
  Excellent analytical and decision-making skills, with the ability to handle sensitive issues efficiently and empathetically.

• Tech Savvy:
  Solid computer skills, including proficiency in using digital platforms and multitasking tools.

• Mindset:
  A solutions-driven, goal-oriented approach with a strong sense of responsibility and professional ethics.

• Learning Attitude:
  Eagerness to learn and stay up to date with new procedures, trends, and technologies.

• Residence permit in Latvia with full time work option OR EU passport/ID

Ready to make a meaningful impact in the digital world? Apply today and join a team that values safety, quality, and continuous growth.