Job Openings
German-speaking Customer Service Representative with EUR 3000 Signing Bonus!
About the job German-speaking Customer Service Representative with EUR 3000 Signing Bonus!
Location: Porto, Portugal (On-site)
Start Date: April 17, 2025
Full-time, 40 hours/week, 8 hours a day
Monday to Sunday: 06:00-21:00 (rotative 8 hour shifts)
Days off: 2 rotative days
We are looking for a German-speaking Customer Service Representative to join our client's team in Porto! If you have a passion for helping customers and enjoy working in a dynamic environment, this role is for you.
Responsibilities:
- Assist customers with inquiries via phone, email, and chat regarding point of sale systems
- Provide product and service information.
- Resolve customer issues in a timely and professional manner.
- Maintain accurate customer records and follow up as needed.
Requirements:
- Fluency in German (C1) and English (B2), written and spoken
- Previous customer service experience is a plus.
- Strong problem-solving and communication skills.
- Ability to work on rotational shifts, including weekends
- EU member state passport, a residence card for Portugal or a job-seeker visa (a MUST)
- Availability to work onsite at the client's office in Porto
Package Details
Offer:
A signing bonus of EUR 3000 is offered to the candidates starting up until end of May!
- Competitive salary: EUR 1271 per 14 months.
- Extra payment for working on public holidays and Sundays
- Performance bonus: Up to EUR 50 per month
- Meal allowance: EUR 7.63 per working day, net, paid in a meal card
- Career growth opportunities in an international environment
- Office location with easy public transport access