Job Openings Portuguese-speaking Customer Service Representative Website Solutions

About the job Portuguese-speaking Customer Service Representative Website Solutions

Cross Border Talents is recruiting European Portuguese speakers for a Lisbon-based customer service role in a dynamic web solutions company. Tech-savvy candidates are welcome!




Location: Lisbon (On-site)
Start Date: 5 June 2025
Contract Type: CDD 6 months, renewable

Your Role:
Help clients of a leading website and domain management platform by offering first-line support in a dynamic and tech-savvy environment.

Schedule:

  • Monday to Friday, 10:00 to 01:00 (rotative shifts)

  • Days off: Saturday and Sunday

  • Portuguese market focus

Requirements:

  • Native-level Portuguese (European) coupled with B2 English, spoken and written

  • Interest in technology and web platforms, domains, and digital tools

  • Previous customer support or helpdesk experience is a plus
  • Availability for on-site work and evening shifts



Package Details

Compensation and Benefits:

  • Base salary: EUR 875.00 (x14 months)

  • Performance bonus: EUR 150/month (paid monthly, 12 months)

  • Meal allowance: EUR 7.23/day, net, paid in a meal card (approx. EUR 159/month)

  • Transport allowance: EUR 20/month

  • Health insurance: Available from day 1 (monthly contribution required; free after 6 months)