Portuguese-speaking Customer Service Representative (Jewelry Brand)

Cross Border Talents is looking for European Portuguese speakers ready to join our client's team supporting customers of a globally renowned jewellery brand!

Location: Lisbon (On-site)

Start Date: 5 June 2025
Contract Type: CDD 6 months, renewable

Your Role:
Join the customer care team of a renowned jewelry brand, where you will provide assistance and guidance to customers via phone, email, or chat.

Requirements:

• Native-level Portuguese (European) coupled with B2 English (written and spoken)

• Strong communication and empathy skills

• Availability to work on-site in Lisbon

• Previous experience is a plus but not required
• High school graduation diploma
• EU member state passport or a valid residence card for Portugal

Schedule:

• Monday to Saturday, 10:00 to 19:00

• Days off: Sunday + 1 rotating day

Initial paid training period is provided to prepare you for the job