Job Openings
Customer Support Representative (Dutch Speakers)
About the job Customer Support Representative (Dutch Speakers)
We are hiring on behalf of our client running a project related to a leading travel company. As a Customer Support Representative, you'll be an essential part of their team, assisting travelers with their inquiries, resolving issues, and ensuring their journey is smooth and enjoyable.
Responsibilities:
- Answer Inquiries
- Resolve Issues
- Update Information
- Update documentation
- Ensure Satisfaction
- Offer Guidance
- Analyse issues
- Assess reports
Requirements:
- Fluent in Dutch C1 level and English C1 level
- An EU ID or Bulgarian Residence Card
- Strong phone and verbal communication skills, along with active listening.
- Work experience in the travel, airline, hospitality or similar industry is an advantage
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
We look forward to welcoming you to our team!
Package Details
Why Join Us?
- Permanent Contract
- Up to 3 months on-site based on performance, eligible to move to Hybrid after 6th month on the job
- Relocation package, 14 nights in a city centre hotel (breakfast included)
- Reimbursement of travel expenses
- Competitive salary and performance-based bonuses
- Opportunities for career growth within the travel industry.
- Fun and inclusive work environment with passionate colleagues.
- Employee discounts on travel packages and accommodations.