Job Openings
Content Moderator-German Market
About the job Content Moderator-German Market
We are hiring for our client conducting a project related to a dynamic and growing tech company specializing in content moderation services. Their mission is to maintain a safe and positive online environment for users across various platforms. As a Content Moderator, youll play a crucial role in ensuring that user-generated content adheres to our guidelines and policies.
Responsibilities:
- Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
- Reviewing/updating contents on a popular social media platform
- Audit of content received and sharing for Social Media Upload
- Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
- Maintain broad knowledge of client products and/or services
- Strict adherence to the accuracy guidelines as laid down by the client
- Ensuring to protect the data of the customer and compliance process is followed
Requirements:
- Fluent in German C1 level.
- Fluent in English B2 level.
- You do have a EU ID or Portuguese Residence Card.
- Strong computer navigation skills and PC Knowledge; Ability to effectively communicate, both written and verbally; Dependable with strong attention to detail.
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly. Tolerance for repetitive work in a fast-paced, high production work environment.
- Ability to work as a team member, as well as independently; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.
- Willingness to work a flexible schedule
- Associate degree in related field with 6 months to one year of relevant experience preferred; Strong customer service orientation skills
We look forward to hearing from you!
Package Details
Competitive salary and benefits package.
Permanent contract
Flight Ticket + 3 weeks of accommodation
Opportunity to work in a multicultural and diverse team.
Career growth and development prospects.
Positive work environment with a focus on employee well-being.