Customer Experience Specialist-Greek Speaker (Online Transactions)

We are looking for a motivated Greek speakers to join our multinational client's team as Customer Support Specialist. In this role, you will provide support to customers by handling inquiries, troubleshooting issues, and ensuring a positive service experience.

This is a fantastic opportunity for someone passionate about customer care, with strong communication skills and the ability to thrive in a fast-paced environment. No previous experience is required-you will be trained to perform you job!

Location: Moschato, Greece
Schedule: Monday to Sunday, rotating shifts (full-time, including weekends)

40 hrs/week, 8 hrs/day

Responsibilities:

• Handle customer inquiries via phone, email, or chat in a professional and timely manner.
• Provide accurate information and guidance to customers.
• Troubleshoot technical or account-related issues.
• Escalate complex cases when needed while ensuring follow-up.
• Contribute to a positive team environment and meet performance targets.

Requirements:

• Greek language skills at C2 level and higher
• English at B2 level.
• Good technical knowledge and ability to quickly learn digital tools.
• Excellent communication and problem-solving skills.
• Flexibility to work in rotating shifts, including weekends.
• High school completion diploma
• Valid paperwork allowing employment in Greece

Additional Information

• Relocation: Not provided
• Visa support: Not provided

Application deadline for interviews: 02/10/2025