Remote Customer Service Representative (Hebrew Speaker) in Lithuania

Cross Border Talents is searching for a Hebrew-speaking Customer Service Representative to join our remote team in Lithuania. If you are passionate about solving problems and delivering top-quality service, wed love to hear from you.

Start Date: 15 December 2025
Location: Lithuania (Remote)
Work Schedule: 09:00 to 22:00, Monday to Sunday. Bank holidays included.

Requirements:

• C2 and higher level in Hebrew (written and spoken), plus B2 English (written and spoken)
• Full-time availability including weekends and holidays
• Excellent interpersonal and conflict-resolution skills
• Right to work and live in Lithuania (valid EU paperwork or permit required)

Responsibilities:

• Manage inbound customer inquiries from Hebrew-speaking clients
• Provide accurate information about products and services
• Handle complaints and escalations with professionalism
• Document cases in CRM systems and follow up as needed
• Contribute to team performance by achieving KPIs
• Work with internal departments to ensure customer satisfaction