Travel Experience Advisor (French & English) | Sofia

Location: Sofia, Bulgaria
Work Arrangement: On-site
Working Hours: Flexible shifts (4h / 6h / 8h), 10:00 - 00:00, Monday-Sunday

️Ready to Turn Wanderlust Into a Career?
Join our team in Sofia and use your French and English skills to help travelers enjoy seamless and memorable experiences on a world-leading platform! Be the voice that makes a difference for both hosts and guests.

What You'll Do:

• Guide users through account creation, booking, and communication issues
• Facilitate smooth interactions between hosts and guests
• Resolve concerns and complaints with empathy and expertise
• Deliver world-class customer care and ensure unforgettable journeys
• Work with a positive, energetic international team

Who You Are:

• Fluent in French and English (spoken & written)
• Passionate about travel and helping others
• Great communication and problem-solving skills
• Calm, patient, and upbeat when handling complex situations
• Open to flexible shifts and fast-paced environments

Perks & Benefits:

• Paid, comprehensive 5-week onboarding: 3 weeks training + 2 weeks hands-on support
• Flexibility to choose your ideal shift (4, 6, or 8 hours)
• Work in a stunning, modern office in Sofia
• Relocation support to make your move simple and smooth
• Real opportunities to advance your career in a global workspace
• Connect daily with passionate travel lovers just like you

How to Join:
1️ Apply quickly (spots fill fast!)
2️ Language assessment
3️ Interview
4️ Launch your customer care adventure with us!

Say "oui!" to your next adventure. Apply now to start your journey in travel support!