Level Up Your Career: Bilingual Customer Service Role in Vibrant Lisbon!

Are you ready to deliver outstanding customer experiences while growing your skills in an international environment? Our Lisbon-based team is searching for talented communicators to join us supporting a diverse, global customer base.

Key Responsibilities:

• Assist customers across email, chat, phone, and social media channels
• Deliver clear guidance on account setup, verification, and technical issues
• Resolve customer inquiries efficiently and professionally
• Build trust through attentive, solution-focused communication
• Provide feedback to improve our processes

Who You Are:

• C1+ Portuguese speaker, with English at B2 level
• Comfortable with computers and fast typing (MS Office skills a plus)
• Quick to adapt to new technology and software
• A true team player with a positive, proactive attitude
• Prior customer service experience is welcome but not mandatory
• Able to work full-time on 24/7 rotative shifts, including nights and weekends
• Strong communicator who can explain complex ideas simply

What We Offer:

• Competitive salary and bonuses
• Daily meal allowance
• Private health insurance after 6 months
• Full-time, on-site in Lisbon
• Modern, supportive team environment
• Opportunities to learn and develop your career
• 40h/week, 2 rotating days off

Take the next step in your journey. Apply today and join a dynamic international team in the heart of Lisbon!