Join Our Team as a Hungarian Team Leader in Thessaloniki!

Join Our Team as a Team Leader in Thessaloniki!

We are seeking a motivated and experienced Team Leader fluent in Hungarian to join our dynamic team in Thessaloniki, Greece! If you have a passion for content moderation and enjoy working in a collaborative environment, we want to hear from you!

Position: Team Leader
Location: Thessaloniki, Greece
Work Model: On-site
Employment Type: Full-time

Your Responsibilities:

As a Team Leader, you will be at the forefront of our content moderation efforts, performing the following tasks:

Content Analysis: Review and assess user-generated content to swiftly identify and address any violations of community standards, terms of service, and legal obligations.
Coaching and Feedback: Provide constructive feedback and personalized coaching to content moderators, empowering them to enhance their performance and maintain consistency in moderation decisions.
Quality Assurance: Establish and refine quality assurance frameworks and documentation to meticulously monitor and report on moderation accuracy and efficiency.
Collaboration: Work closely with Operations, Training, and Product Development teams to streamline moderation processes and optimize tools for greater effectiveness.
Industry Knowledge: Stay updated on industry trends, best practices, and regulatory changes regarding content moderation, proactively suggesting adjustments to policies and procedures to ensure compliance.


Requirements:

Language Proficiency: Fluent in Hungarian (C1) and English (C1), with excellent grammar skills.
Education: Bachelors degree in a related field or equivalent work experience.
Leadership Experience: Proven experience in team leadership, preferably in a BPO or tech company environment.
Moderation Understanding: Strong knowledge of online community standards, legal requirements, and regulatory frameworks related to content moderation.
Analytical Skills: Excellent analytical and problem-solving skills, capable of making sound decisions under pressure.
Attention to Detail: Exceptional attention to detail and ability to maintain accuracy while handling large volumes of content.
Communication Skills: Strong communication and interpersonal skills, with the ability to provide clear feedback and collaborate effectively with cross-functional teams.
Technical Proficiency: Proficient in using moderation tools and platforms, as well as Microsoft Office Suite and Google Workspace. Experience with machine learning-based moderation tools is a plus.


What We Offer:

Competitive Remuneration: Attractive salary package based on experience and performance.
Flexible Shifts: Work within a 24/7 operational schedule.
Relocation Support: Assistance with relocating to Thessaloniki.
Wellness Coaching: Access to wellness resources and coaching to ensure a smooth transition into your new role.
Positive Work Environment: Join a dynamic and creative team known for its friendly atmosphere.
Employee Benefits: Enjoy private health and life insurance, 85 monthly meal vouchers, and 65 monthly transportation allowance.
Indefinite Contract: Stability and job security.

If you are ready to take on a leadership role and make an impact in a dedicated team in Thessaloniki, apply today and become an integral part of our exciting journey!