Russian Customer Service Representative in Lisbon!

Join Our Team as a Russian Customer Service Representative in Lisbon!

Are you passionate about providing top-notch customer service in a vibrant environment? Were looking for a dedicated Customer Service Representative to join our team in Lisbon!

What You will Do:

Customer Support: Assist customers via email and chat, primarily in Russian and occasionally in English.
Inquiries Handling: Help with inquiries related to account and payment processes, resolving login and registration issues.
Account Management: Restore and modify emails, phone numbers, and other account information; handle hacked accounts and restore characters.
Rewards and Payments: Address questions about the reward program, tokens, and pre-paid game cards, as well as handle payment inquiries and process refunds.
Data Management: Professionally manage and protect customer data.

Who Were Looking For:

Language Proficiency: Excellent level of Russian (C1-C2) and B2 level English, both orally and in writing.
Dynamic Environment: Ability to thrive in a fast-paced, team-oriented, and structured environment.
Decision-Making Skills: Capable of making decisions based on established rules and policies.
Customer-Centric: A passion for helping others achieve results and the ability to handle potentially stressful situations.

What We Offer:

Accommodation: Permanently free accommodation!
Annual Flight Home: Sponsored yearly flight back to your home country.
Training Support: Partially paid two-week training to get you started.
Relocation Support: Assistance with flight costs reimbursement and accommodation.
Experienced Guidance: Support from team members experienced in helping new colleagues relocate.
Free Language Classes: Enhance your skills with free Portuguese classes.
Fun Activities: Enjoy water sports, soft trekking, and much more.
Positive Team Environment: Join a dynamic and creative team with a friendly atmosphere.

Ready to embark on an exciting career journey in Lisbon? Apply now to become a valuable part of our customer service team! Your adventure in an engaging and supportive environment awaits!