Remote Customer Care Specialist with German wanted!

Hiring Now: Customer Care Specialist with German

Location: Fully Remote (Work from Home) Based in Serbia
Employment Type: Full-time, Indefinite Contract

Are you passionate about providing top-notch customer support and fluent in German? We're looking for a Customer Care Specialist to join our dynamic team and deliver technical assistance to our clients via voice, chat, and emailall while working remotely from Serbia!

Key Responsibilities:

• Provide timely technical support to customers through multiple channels (voice, chat, email)
• Ensure a high-quality customer experience in every interaction
• Document all customer interactions in the CRM system
• Collaborate with internal teams, contribute to department initiatives, and support your colleagues

What Were Looking For:

• Fluent in German (C1+) and English (B2+)
• Residing in Serbia with legal right to work
• Previous experience in customer or technical support (IT/help desk experience preferred)
• Ability to pass a background check
• Strong problem-solving, critical thinking skills, and adaptability to change
• Ability to work independently and as part of a remote team
• Proficient in PC-based internet and software applications (Microsoft Office, etc.)

Working Hours: Monday to Friday, 09:00 AM 05:00 PM

What We Offer:

• Competitive salary based on experience and performance
• Indefinite contract
• 60 monthly Work From Home allowance
• Fully remote work from Serbia
• A creative, positive team environment with excellent employee reviews
• Tools and guidance to help you thrive in your role

Ready to elevate your career? Apply now and become part of a growing, supportive team!