Remote Norwegian Tech Support Role in Portugal!

Remote Norwegian Tech Support Role in Portugal!

Position: Tech Support for Smart Lighting Devices
Language: Norwegian Native + English (B2)
Location: Work from home in Lisbon (Candidates from Coimbra to Algarve accepted)
Start Date: 4 September 2024 Onsite, 25 September remote.
Employment Type: Full-time, 6-month contract

Schedule:

• Monday to Friday (including bank holidays)
• Rotational shifts: 07:00 AM to 07:00 PM
• Weekends off

Compensation:

• Competitive salary
• Meal allowance: 7.23 per day
• Internet allowance: 20 per month
• Health insurance: Free after 6 months

Responsibilities:

• Handle technical customer contacts via phone, email, chat, and social messaging channels
• Provide clear and practical information
• Assist with pre-sales inquiries, general questions, and technical support issues
• Manage and escalate customer issues
• Collaborate with other technicians to resolve or close help tickets

Join Our Team!
Be part of a leading company in lighting solutions for professionals, consumers, and the Internet of Things. Our energy-efficient products and services enhance light quality, making lives safer, businesses more productive, and cities more livable.

Apply now and illuminate your career!