Join Our Team as a Bulgarian Team Leader in Thessaloniki, Greece!

Join Our Team as a Bulgarian Team Leader in Thessaloniki!

Are you a motivated leader fluent in Bulgarian looking for a rewarding opportunity? We are seeking a Team Leader to join our vibrant team in Thessaloniki, Greece. If you are passionate about content moderation and thrive in collaborative environments, we want to hear from you!

Position: Team Leader
Location: Thessaloniki, Greece
Work Model: On-site
Employment Type: Full-time

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Your Role:

As a Team Leader, you'll be at the forefront of our content moderation efforts, responsible for:

Content Analysis: Review and assess user-generated content to identify and address any breaches of community standards and legal requirements.
Coaching and Feedback: Provide constructive feedback and personalized coaching to content moderators, empowering them to improve their performance.
Quality Assurance: Develop and maintain quality assurance processes to monitor and report on moderation accuracy and efficiency.
Collaboration: Work closely with Operations, Training, and Product Development teams to enhance moderation processes and tools.
Industry Awareness: Stay updated on industry trends and regulatory changes, recommending necessary adjustments to policies and procedures.

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Requirements:

Language Proficiency: Fluent in Bulgarian (C1) and English (C1), with excellent grammar skills.
Education: Bachelor's degree in a related field or equivalent work experience.
Leadership Experience: Proven experience in team leadership, preferably in a BPO or tech environment.
Moderation Knowledge: Strong understanding of online community standards and legal frameworks related to content moderation.
Analytical Skills: Excellent analytical and problem-solving abilities under pressure.
Attention to Detail: Exceptional accuracy while managing large volumes of content.
Communication Skills: Strong interpersonal skills for providing clear feedback and collaborating with cross-functional teams.
Technical Proficiency: Familiarity with moderation tools, Microsoft Office Suite, and Google Workspace. Experience with machine learning-based tools is a plus.

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What We Offer:

Competitive Salary: Attractive remuneration package based on experience and performance.
Flexible Shifts: Work within a 24/7 operational schedule.
Relocation Support: Assistance to facilitate your move to Thessaloniki.
Wellness Coaching: Access to wellness resources and coaching for smooth job adjustment.
Positive Work Environment: Join a dynamic and creative team with a friendly atmosphere.
Employee Benefits: Enjoy private health and life insurance, 85 monthly meal vouchers, and a 65 monthly transport allowance.
Indefinite Contract: Job security and stability.

If youre ready to lead a dedicated team and make a meaningful impact in beautiful Thessaloniki, apply today and become a vital part of our exciting journey!