Remote Customer Care Specialist with German wanted!

Join Our Team: Customer Care Specialist with German

Location: Fully Remote (Work from Home) Based in Croatia
Type: Full-time, Indefinite Contract

Do you excel at providing technical customer support and speak German fluently? We're looking for a Customer Care Specialist to deliver exceptional service through voice, chat, and emailall while working remotely from Croatia!

Key Responsibilities:

• Deliver technical customer support across voice, chat, and email channels
• Provide outstanding customer experiences every time
• Document all interactions in a CRM system
• Collaborate with internal teams, contribute to department initiatives, and support your colleagues

What Were Looking For:

• Fluent in German (C1+) and proficient in English (B2+)
• Residing in Croatia with legal right to work
• Experience in customer support and technical support (IT or help desk preferred)
• Strong independent work skills and ability to thrive in a remote team
• Excellent problem-solving, critical thinking, and adaptability
• Competence in using external systems, Microsoft Office, and PC-based software

Work Schedule: Monday to Friday, 09:00 AM 05:00 PM

What We Offer:

• Competitive remuneration based on skills, experience, and performance
• Fully remote work from Croatia
• A supportive and creative team environment with excellent employee reviews
• Tools and guidance to help you reach your full potential

Ready to take the next step in your career? Apply today and join our dynamic team!