About the job Solutions Consultant (Slovak + English) Customer Care for Google Products
Solutions Consultant (Slovak + English) Customer Care for Google Products
Are you fluent in Slovak (C1/C2) and English (B2+)? Would you like to work on a globally recognized project supporting Googles digital products like Play Store, gPay, Google for Families, Books, and Movies?
Were hiring Solutions Consultants to provide non-technical customer support in a dynamic and collaborative environment. This is an on-site role in Sofia, Bulgaria.
What Youll Do
Deliver outstanding customer care in Slovak and English
Communicate clearly and empathetically with users
Escalate complex issues when needed, and follow up effectively
Maintain high satisfaction and performance metrics
Why Youll Love This Job
Gain experience in customer engagement and digital product support
Join an international team with a positive and inclusive work culture
Salary & Benefits
Base Salary: 2,400 BGN gross/month
Performance Bonus: Up to 300 BGN/month
Relocation assistance (see below)
Work Schedule
Full-time (on-site) in Sofia, Bulgaria
8-hour shifts between 10:00 18:00, Monday to Sunday (rotational schedule)
2-week paid training (on-site)
Requirements
Slovak C1/C2 level (mandatory)
English B2 or higher
Excellent customer service and communication skills
Willingness to work on-site in Sofia
Ability to follow structured workflows and procedures
Selection Process
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Validation
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Invitation to Interview
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Language Test (Slovak & English)
Relocation Support
Rental allowance: 300 BGN/month for the duration of the contract
Flight reimbursement: Up to 150 BGN (paid upon arrival or with first salary)
Real estate assistance: Help with finding accommodation in Sofia
Ready to Join?
Apply now and support Google users worldwide as part of a leading customer experience team launch your international career from Sofia!