Job Openings
Customer Support Specialist | German Speaker
About the job Customer Support Specialist | German Speaker
Join the Team Powering Exceptional Customer Experiences!
Are you passionate about helping people and solving problems with a smile? We're looking for a German-speaking Customer Support Specialist to join our dynamic team supporting a leading Video Streaming Platform. Whether you're just starting your career or bringing prior experience, this is your opportunity to grow in a fast-paced, multicultural environment where every conversation matters.
What You'll Do
- Provide excellent customer support in German for users of a popular video streaming platform.
- Handle inquiries via chat, email, and phone, ensuring prompt and friendly resolutions.
- Collaborate with internal teams to troubleshoot issues and deliver an outstanding user experience.
- Maintain a positive, professional tone in every interaction.
What Were Looking For
- Fluent German speaker with at least B2 English level.
- Strong communication and problem-solving skills, empathy, and patience are key!
- Open to candidates with or without experience, full training will be provided.
- Flexibility to work rotative shifts (Monday-Sunday, between 8 AM and 12 AM).
Additional Perks
- Shuttle service available for those finishing shifts at midnight.
- Lively and supportive on-site work environment in Alcântara, Lisbon.
- Opportunity to develop your professional skills and grow within an international company.
Bring your language skills, enthusiasm, and customer-first mindset and become part of a team that connects millions of viewers worldwide!
Apply today and help shape the way people experience entertainment.