Join the Customer Support Team in Bulgaria!

Join the Customer Support Team in Bulgaria!
Are you ready to support one of the worlds leading brands?
Were hiring Serbian-speaking Customer Support Specialists and we want you on our team!

What Youll Do

• Provide customer support in Serbian and English.

• Assist with inquiries, issue resolution, and general service support.

• Work on-site in a professional office environment.

• Deliver excellent customer experience MondaySunday.

Why Youll Love This Job

• Stable Schedule Monday to Friday 09:00-21:00, Saturday & Sunday 10:00-20:00.

• Competitive Package 2,900 BGN gross salary + monthly allowances.

• Strong Benefits including:

  • Monthly transportation & internet allowance (50 BGN net).

  • Medical plan (health + dental).

  • Life insurance.

  • Multisport card (co-financed by employer).

  • Discounts on goods & services.

  • 500 BGN bonus for important life events (marriage, birth, adoption, graduation).

• Growth Opportunity ownership period by Concentrix: 6 months.

Salary Package

• Base Salary: 2,900 BGN gross

• Additional payments:

  • 50 BGN net monthly transportation/internet allowance.

  • Extra payment for night shifts (if applicable).

  • Bonuses for personal milestones (500 BGN).

Work Schedule

• Monday Friday: 09:00 21:00

• Saturday Sunday: 10:00 20:00

• On-site role in Bulgaria.

Training

• Full training provided by Concentrix.

• Paid onboarding and support from day one.

Requirements

• Languages: Fluent Serbian + B2 English

• Eligibility: Residency card (valid >1 year), EU citizenship, or refugee card.

Relocation Support

• Travel reimbursement: Up to 490 BGN after 6 months (with valid travel documents).

• Advance salary: 1,056 BGN net (on request, paid within 5 working days).

• Hotel stay booked by company at arrival (cancellation rules apply).