Contact Centre Agent – German & English

Location: Malta
Work Model: On-site
Start Date: 15 February 2026
Languages: German (C2) + English (C1)
Working Hours:
Monday to Friday, between 09:00 – 18:30 (8-hour shifts)

Job Description

As a Contact Centre Agent, you will support airline customers by handling inquiries related to bookings, flights, and general services, ensuring a high-quality customer experience.

Additional Benefits

• Performance Bonus: €2,000/year (pro-rated quarterly, eligible after 6 months)

• Language Allowance: €250/month (after training)

• Relocation Allowance: €2,000 (after 1 month of employment)

Requirements

• Native or C2 German and C1 English

• Strong communication and customer service skills

• Availability for on-site work in Malta