Customer Service Representative in Athens (English-speaking)

Customer Service Representative (English-speaking) Athens, Greece

We are looking for motivated English-speaking professionals to join a growing customer service team in Athens. This is an excellent opportunity to gain international experience while working in a dynamic and supportive environment.

Position Details

• Role: Customer Service Representative

• Location: Athens, Greece (on-site)

• Contract: Permanent, full-time (40 hours/week, 8 hours/day, 5 days/week)

• Schedule: Rotational shifts, initially until 23:00, moving to 24/7 from December

What We Offer

•  Summer, and Christmas bonuses)

• Private health and life insurance

• 25 days of annual leave

• Monthly meal voucher (valid across all projects)

• Competitive Salary

• Carrier growth opportunities

Responsibilities

• Provide professional support to customers via phone, email, and chat

• Handle inquiries, resolve issues, and ensure customer satisfaction

• Maintain service quality in line with company standards and performance goals

Requirements

• Fluency in English at C1-C2 level (spoken and written)

• Strong communication and problem-solving skills

• Ability to work in a fast-paced environment, including night shifts

• Motivated, proactive, and customer-focused

Please note: This position does not include a relocation package.

Ready to start your next journey?
This is your chance to take the next step in your career and join a team where growth, learning, and opportunity go hand in hand. Based in Athens, this full-time role is perfect for ambitious professionals who want to gain international experience, build strong customer service skills, and be part of a fast-paced, supportive environment.