Product Solutions Advisor (Czech Market) | Sofia, Bulgaria

Role: Client Solutions Specialist (Czech & English)
Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025

Are you fluent in Czech and English, and looking for an international career opportunity? Join a global leader in customer experience as a Client Solutions Specialist in Sofia, Bulgaria. This is your chance to combine language skills with problem-solving in a supportive and dynamic environmentwhile building a new life abroad.

Why this role?

As a Client Solutions Specialist, youll help customers unlock the best product experience. Youll provide expert advice, resolve technical or functional questions, and guide users through their journey. No IT background? No problemour paid training program will prepare you with everything you need to succeed.

Key Responsibilities:

• Provide top-quality support for innovative products and services.
• Use CRM systems, ticketing tools, and communication platforms daily.
• Communicate with customers via phone, email, and chat.
• Troubleshoot and resolve issues within agreed SLAs.
• Consistently hit performance targets in quality and efficiency.
• Share best practices with colleagues and support team growth.
• Stay updated on product developments and industry trends.

What you bring:

• Fluency in Czech and English (spoken & written).
• Strong interpersonal and communication skills.
• Ability to follow processes, while being resourceful.
• Active listening and problem-solving mindset.
• Adaptability and eagerness to learn new skills.
• Motivation to deliver great customer experiences.

What's in it for you:

• Rent allowance to support your new life in Bulgaria.
• Relocation package (transport, hotel stay, housing assistance).
• Flexible contracts, including part-time options.
• Paid trainingno prior technical knowledge required.
• Competitive salary & stable career growth opportunities.
• Comprehensive health insurance + 50+ lifestyle perks.
• Positive, international, and friendly company culture.

Why Bulgaria?

Bulgaria is a hidden gem for professionals seeking career opportunities abroad:

• Lower cost of living than Western Europe while enjoying a European lifestyle.
• Rich culture and heritage with vibrant cities and historic charm.
• Nature at your fingertips: mountains, beaches, and national parks.
• Warm, international community with a growing expat scene.
• Strategic location with easy travel links across Europe.

This isn't just a job  it's a career move that offers professional growth, personal adventure, and a supportive international network.

Equal Opportunity: All qualified candidates will be considered without discrimination based on race, religion, gender, age, disability, or sexual orientation.

Fluent in Czech and ready for a new start? Apply now and begin your journey in Sofia this September!