Content moderator - Italian speaker

Looking for an experience abroad ? Ready to start a new journey in Lisbon, then this opportunity is for you !

For one of the most popular social media video app you will be responsible of the content moderation.

Together with your colleagues you will be part of a team ensuring a competent and excellent content moderation service, in order to grant that all the platform compliance regulations are followed. You will also provide a friendly customer service experience answering customers queries with the intention of questions or doubts regarding the platform policies and/or enforcement appeals, both in Italian and English.

Part of your daily activities will be:

• Reviewing content (videos, image, text and audio);

• Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;

• Liaising with internal teams to ensure user and brand safety;

• Able to provide services on a 24/7 shift rotation;

• Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence and fake news.

Benefits:

• Competitive salary

• Relocation package with Flight reimbursement once a year; apartment in Lisbon; pick up at the airport; language classes and various internal activities .

• Christmas and Holiday allowances. Paid out by default in monthly installments.

• Health Insurance since day one of the Employment Contract.

• Meal Allowance.