Job Openings Job Opportunity for German-Speaking Customer Support Stars!

About the job Job Opportunity for German-Speaking Customer Support Stars!

Job Opportunity for German-Speaking Customer Support Stars!

Are you fluent in German (C1) and have a solid grasp of English (B2)? Join Cross Border Talents (CBT) as we partner with a leading BPO company renowned for supporting clients worldwide in customer experience excellence. We're on the hunt for proactive and empathetic professionals to support a POS System Project helping clients seamlessly operate essential systems that empower businesses.

Position Details:

  • Location: On-site in Porto, Portugal
  • Schedule: Monday to Sunday, 8:00 to 19:00 (rotating shifts, with rare extensions to 21:00)
  • Days Off: 2 rotating days each week

What Youll Do:

Provide exceptional customer support, responding to inquiries, resolving issues, and guiding clients through using advanced POS systems to ensure smooth transactions.

Compensation & Benefits:

  • Base Salary: 1271EUR /month (paid 14 times a year)
  • Performance Bonus: 120 EUR/month based on performance
  • Meal Allowance: 7.63 EUR per working day (net)

Relocation Support:

  • Outside Portugal: Economy airfare reimbursement (up to 400) after 180 days, plus 28 days of hotel accommodation
  • Within Portugal: Travel cost reimbursement (up to 150) after 180 days, plus 15 days of hotel accommodation

Required Documentation:

  • EU ID or Residence Card
  • Manifestação de Interesse or valid Visa (subject to consultation)

Take your customer service skills to the next level in a supportive, dynamic environment. Join CBT and help us make a difference for global clients!

Start Date: 25 November 2024

Apply today and make Porto your next career destination!